Privacy Policy


1.1 For the purposes of the provisions of Law 15/1999 of December 13 Protection of Personal Data, GLOBAL TOURIST SERVICES GROUP, SLU. Informs the user / client of the existence of a file of personal data created with data obtained on the website by and for GLOBAL TOURIST SERVICES GROUP, SLU, and under its responsibility, for the purpose of information and service delivery and / or sale of products offered on the website. This file is registered in the General Register of the Data Protection Agency under the name of customers / users.

1.2 The customer / user expressly accepts the inclusion of data collected while browsing the site, or provided by filling in any form, as well as resulting from a business relationship with the automated file of personal data referred to in section first. During the process of data collection and in every part of the web in which such data is requested, the customer will be informed either by a hyper link, either by including appropriate references in the form itself, of character mandatory or not collecting such data. A client who decides to register on the website of our company, we request the information necessary for the purposes it is intended the activity of our company.

1.3 The customer may exercise in relation to the data collected in the manner provided in the preceding paragraph, the rights recognized in the Law 15/1999, and in particular the rights of access, rectification or cancellation of data and opposition, provided that proves relevant and they may be exercised by each customer through a cancellation request form that will ask us by email. The written and signed request can be sent by mail to the following address: GLOBAL TOURIST SERVICES GROUP, SLU, established in Carrer Jordi No. 14 CP 07008 PALMA DE MALLORCA, enclosing a photocopy of both the customer ID.

1.4 GLOBAL TOURIST SERVICES GROUP, S.L.U. He advises that if a customer wants register, you will be asked a series of data must be filled in as we mentioned above, so if you do not bring / cumplimentan such data will not take place High on the website of GLOBAL TOURIST SERVICES GROUP, SLU Will be required of all customers to ensure that information to be provided is accurate and current.

1.5 Customer agrees that GLOBAL TOURIST SERVICES GROUP, SLU can use cookies and IP's track in order to collect data for statistical purposes.

1.6 GLOBAL TOURIST SERVICES GROUP, S.L.U. It engages in the use of data included in the aforementioned file to respect its confidentiality and use in accordance with the purpose of the file, and to comply with its obligation to keep it and adopt all measures to prevent alteration, loss treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 approving the regulation implementing the Data Protection Act.

1.7 The personal data you provide will be processed automatically and incorporated into the automated files TOURIST GLOBAL SERVICES GROUP, SLU this entity being the owner and responsible for your own files, which, under current regulations, are duly registered in the General Register of the Data Protection Agency.
In Registry forms where personal data is collected, the various fields which must be filled for the corresponding record shall be indicated. Thus, unless otherwise indicated responses to questions about personal data are voluntary, but the lack of response to these questions implies a decline in the quality or quantity of related services, unless otherwise indicated.

1.8 The automated processing will be submitted all personal data collected as a result of the application, use, contracting of any product or service or any transaction or operation carried out through this website (including, for this purpose, the that are provided by customers for ads), its main object is to maintain the contractual relationship established with the owner of this web site entity.

1.9 also will be used for management, administration, provision, expansion and improvement of services to which the customer decides to subscribe or use, for example:
In case you have subscribed to receive newsletters, your data will only be used to manage the delivery of this newsletter.
If you have authorized the sending of advertising, your data will only be used to manage the sending of advertising through traditional or electronic media. In the case of e-mail addresses or contact form on the website, the information you provide us through them, will be used exclusively to handle queries we raised this way.
All in accordance with Article 22.1 and 22.2 of Law 34/2002, of July 11, services of the information society and electronic commerce amending Article 4 under Royal Decree-Law 13/2012, with redrafting.

1.10 entity guarantees the confidentiality of personal data. Nevertheless, it reveals to the public authorities personal data and any other information in its possession or accessible through its systems and is required in accordance with the laws and regulations applicable to the case. The personal data may be stored in files owned by GLOBAL TOURIST SERVICES GROUP, SLU even after completion of the relationships formalized through the website of the company, solely for the purposes listed above and, in any case, during the legally established time frames available to administrative or judicial authorities

This document was last modified on the 12th of April of 2016.
Through this website personal details are collected which are necessary to manage and operate some of our services. Notwithstanding the purposes that in each case are indicated, such information will be stored and managed with appropriate confidentiality, applying computer security measures established in the applicable legislation to prevent access or misuse of your data, its manipulation, deterioration or loss. At any time you can exercise your rights of access, rectification or cancellation in relation to such data by directing a request to the address of the owner of the files. You can find forms for the exercise of your rights on the website of the Agencia de Protección de Datos.
Your data will be incorporated into a file registered in the Registro General de Protección de Datos, responsibility of Global Tourist Services Group, s.l.u., established in Jordi, 14, 07008 Palma of Majorca - Balearic Island.
Your data will be used to get in touch with you, should you require us to do so, or to attend an information request or an order of one of our services. This process may involve the transfer of data to third parties directly related to the service. This data transfer will occur only when absolutely necessary.

What information do we collect?
We collect information from you when you register on our site or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: your information helps us to better respond to your individual needs.
  • To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
  • To send periodic emails.

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Read our cookie policy, where we explain how they are used in our website.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online privacy policy only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and conditions
Please visit our terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

By using our site, you consent to our website's privacy policy.

If we decide to change our privacy policy, we will update the publishing date of this document.

Contacting us
If there are any questions regarding this privacy policy, you may contact us through the mechanisms available in our contact page.


Contact us

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